Based in London.
Trusted across Europe.
We believe exceptional service should be the standard, not the exception. We’ve built a food business, a fleet and a 180-strong team around that idea.
Our story
From five vehicles
to a food business
Britain relies on.
Peter Norman Ltd was founded in 2019 with just five vehicles. Today, from our base in Hayes, West London, we’re a food wholesale and distribution business: we source, stock and deliver fresh, chilled, dry and frozen food to restaurants, takeaways, hotels, caterers, retailers and public-sector kitchens across the UK and Europe.
Because we run our own fleet of ambient and refrigerated trucks, we control every step between our depot and your door. We’ve adapted to the complexities of Brexit and grown stronger, and today we serve more than 3,500 active customers.
The same trucks, drivers and in-house customs team also work for other businesses, moving chilled, frozen and ambient food, full and part loads across the UK, and freight to and from continental Europe. Whether you need your kitchen stocked or your freight delivered, you deal with one accountable team.
vehicles and a promise to do things properly.
“Exceptional service should be the standard, not the exception.”
Every member of our 180-strong team shares this philosophy, from our buyers, pickers and experienced drivers to our account managers and customer service specialists. We’ve built our reputation on quality, reliability and going the extra mile when it matters most.
To supply great food and dependable transport, delivered with care, building lasting partnerships through quality, reliability and outstanding service.
To be the UK’s most trusted food wholesale and distribution partner, known for food safety, sustainability and customer satisfaction at home and across Europe.
Our own fleet
Ambient and
refrigerated.
We deliver our food on trucks we run ourselves: modern, compliant and connected, with refrigerated vehicles for everything that needs to stay cold.
- 250+ Euro 6 compliant vehiclesAmbient and refrigerated, low-emission and ULEZ-compliant.
- Refrigerated trucksFor chilled and frozen food, with temperatures checked at loading and delivery.
- Digital tachographs & fleet managementDriver hours planned and recorded precisely.
- Real-time GPS & telematicsLive tracking on every delivery.
- Electronic proof of deliveryePOD sent the moment a delivery is signed.
Food safety & sustainability
Responsible by
design.
Safe food, safe drivers, compliant vehicles and a clear path to Net Zero: commitments that protect your food, our people and the roads we share.
Held to the highest standards, from depot to door.
- HACCP-based food safety management
- Chilled and frozen kept in temperature-controlled vehicles
- FORS Gold fleet with DVSA Earned Recognition
- Regular Driver CPC training and O-licence compliance
- Ultra Low Emission Zone (ULEZ) compliant fleet
- Carbon footprint reporting available
- Route optimisation to reduce mileage
Certifications & compliance
Licensed, certified
and audited.
The registrations, licences and standards behind every delivery we make. Certificates and licence numbers are available on request.
Insurance cover
Your goods,
fully protected.
Comprehensive cover on the road, in the warehouse and in the office, so you can order and ship with complete peace of mind.
public liability
per vehicle
all-risks cover
professional indemnity cover
Every customer receives
- Named account manager
- Regular account reviews
- Clear invoices & statements
- Live delivery tracking
- 24/7 emergency contact access