01
Restaurants & takeaways
Busy kitchens that can’t run out, supplied with every fresh, chilled, dry and frozen line on the menu.
Food wholesale & distribution
Hayes, West London
From farm to kitchen, on time.
Fresh, chilled, dry and frozen food for restaurants, hotels, retailers and the public sector, delivered across the UK and Europe on our own ambient and refrigerated fleet.
Follow a chilled load from London to Milan
HACCP food safety · FORS Gold
Accredited, audited and insured to the standards that matter.
HACCP Food safety
FORS Gold
DVSA Earned Recognition
AEO Certified
ISO 9001:2015
ISO 14001:2015
Founded in 2019
From five vehicles to a fleet of more than 250, Peter Norman has grown into a food wholesaler trusted by kitchens, shops and caterers across Britain, sourcing, stocking and delivering the food they run on from the Scottish Highlands to the heart of continental Europe.
250+
Ambient and refrigerated vehicles on the road
98.8%
On-time delivery rate across the UK
29
European countries served, plus every corner of the UK
3,500+
Active trade and transport customers
Our range
Everything your
kitchen runs on.
Fresh, chilled, dry and frozen food on one trade account, delivered on our own ambient and refrigerated fleet, so fresh stays fresh and frozen stays frozen.
Fresh fruit & veg
Seasonal fruit, vegetables, salads and herbs from trusted growers and suppliers in the UK and Europe, checked for quality and delivered fresh.
- FruitEveryday staples through to seasonal lines.
- VegetablesPotatoes, onions, roots, greens and more.
- Salads & herbsLeaves, tomatoes, cucumbers and fresh herbs.
- By the case or the palletOrder what you need, when you need it.
Seasonalproduce, chosen for quality
Chilled
Dairy, eggs, meat and poultry, held in our cold chain and delivered in refrigerated trucks, so it arrives at the right temperature.
- DairyMilk, cream, butter, cheese and yoghurt.
- EggsBy the tray or by the case.
- MeatQuality cuts for kitchens of every size.
- PoultryKept chilled from our depot to your door.
0–5°Cheld cold from depot to door
Dry & ambient
The store-cupboard essentials every kitchen runs on, in catering sizes, from rice and flour to oils, sauces and spices.
- Rice, flour & pastaStaples in sacks and catering packs.
- Pulses & grainsLentils, beans, chickpeas and more.
- Tins, oils & saucesTinned goods, cooking oils and sauces.
- Herbs & spicesWhole and ground, for every cuisine.
Bulksacks, cases and catering tins
Frozen
Frozen food kept at −18°C or colder all the way to your freezer, delivered in refrigerated trucks and packed for busy kitchens.
- Frozen vegetables & chipsKitchen staples, ready when you are.
- Frozen meat & poultryBulk packs for high-volume kitchens.
- Kept frozenRefrigerated trucks from depot to door.
- One accountOrder frozen alongside fresh, chilled and dry.
−18°Cor colder, all the way to your freezer
Who we supply
From corner shops
to hospital kitchens.
Whether you serve fifty covers or five hundred school lunches, you get the same range, the same cold chain and a named account manager who knows your business.
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02
Hotels & caterers
Breakfast service to banquets: consistent quality and volume for hotels, events and contract caterers.
03
Shops & retailers
Convenience stores, independents and grocers, kept stocked around your trading hours.
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Public sector
Schools, care homes and hospitals, supplied with the consistency and food safety they demand.
Our own fleet
Kept cold,
door to door.
We don’t hand your order to a courier. Our own ambient and refrigerated trucks deliver it, temperature-controlled from our depot to your door.
Cold chain
- Refrigerated trucks for chilled and frozen food
- Ambient vehicles for dry and store-cupboard goods
- Temperatures checked at loading and on delivery
- HACCP-based food safety procedures
- Delivered by our own trained drivers
Delivery
- Deliveries across the UK and Europe
- Live GPS tracking on every vehicle
- Electronic proof of delivery
- A named account manager for every account
- 24/7 dispatch for existing customers
OrderPN-26-4817
Out for delivery
HayesWest London depot
SohoLondon W1
- Order receivedPlaced with your account manager
- Picked & packedHayes depot · fresh, chilled, frozen, dry
- Loaded at temperatureChilled and frozen checked in range
- On the A4 into central LondonETA 06:30 · before service
- Delivered & signedePOD and temperature record sent
OrderConfirmed
Chilled3.1°C
Frozen−19.6°C
ePODAwaiting
Transport services
Our fleet,
working for you.
The trucks and cold chain that deliver our food also move freight for other businesses: food transport, UK haulage, and European transport with customs handled in-house.
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Food transport
Chilled, frozen and ambient loads for food producers, importers and distributors, moved in our refrigerated trucks.
Food transport
02
UK haulage
Full and part loads across England, Scotland, Wales and Northern Ireland, tracked from collection to signature.
UK haulage
03
European & customs
Ferry and Eurotunnel crossings to 29 countries, with AEO-certified customs clearance and T1 transit handled in-house.
European transportHow it works
Anatomy of a
chilled delivery.
Follow one refrigerated load from our Hayes depot to northern Italy: loaded cold, cleared, crossed and delivered at temperature by one accountable team.
01Day 1 · 04:30
Loaded cold.
Tracked live.
The load goes into a refrigerated trailer, pre-cooled to temperature. The seal is logged and GPS tracking goes live, so you can see exactly where your food is from the very first mile.
Pre-cooled trailerLive GPS tracking
02Day 1 · 06:10
Customs done
before the port.
Our in-house team lodges the export declaration and Goods Movement Reference before the truck arrives, so it rolls straight through check-in at Dover.
Export declarationGMR readyAEO
03Day 1 · 09:30 CET
Across the
Channel.
Multiple daily sailings from Dover to Calais, or the Eurotunnel shuttle when every minute counts. The fridge unit runs throughout, and under T1 transit the load travels on without stopping for import clearance.
Ferry or EurotunnelT1 transit
04Day 1 · 18:40 CET
Cold chain,
unbroken.
Routes are planned before departure and driver hours to the minute. The trailer temperature is watched all the way, with a legal overnight rest near Dijon before the run through the Alps.
Digital tachographTemperature watched
05Day 2 · 15:30 CET
Delivered
at temperature.
Import formalities are completed at destination, the load is delivered to the dock, and the electronic proof of delivery reaches you within minutes, temperature record included.
ePODTemperature recordOn time
06Every day
One route
of thousands.
Across the UK and 29 European countries, via Dover, Portsmouth, Harwich and Hull or through the Channel Tunnel, every load gets the same care, whether it’s chilled, frozen or ambient.
Consignment · PN-26-4817
Loading · Hayes
Trailer
3.0°C
Distance
0km
29 countries. One accountable team.Explore the network
Illustrative journey · times indicative
Why Peter Norman
Built for reliability.
Run with care.
Good food is only as good as its delivery. These are the commitments, and the numbers, we hold ourselves to.
Reliability you can trust
Almost every delivery arrives on time, and at the right temperature.
98.8%
on-time delivery rate across the UK
- A named account manager for every customer
- Real-time tracking via GPS and telematics
- 24/7 dispatch and customer service centre
Ambient & refrigerated fleet
250+
Euro 6 vehicles, including refrigerated trucks for chilled and frozen food, with digital tachographs, live tracking and electronic proof of delivery.
Food safety & compliance
HACCP food safety.
FORS Gold fleet.
- Temperatures checked at loading and delivery
- DVSA Earned Recognition and regular Driver CPC training
Trade pricing
£0
hidden charges, plus volume discounts for regular customers and flexible payment terms.
Environmental leadership
2040
Our Net Zero commitment, backed by a ULEZ-compliant fleet, route optimisation and carbon reporting.
Customers
3,500+
active customers, from independent takeaways to hotels, schools and hospitals.
Working with us
From first call to
first delivery.
A simple onboarding process, then a named account manager who knows your menu, your volumes and your delivery windows.
- 01
Initial conversation
We learn what you serve or sell, your volumes and your delivery days.
- 02
Tailored price list
Trade prices across the ranges you need, with no hidden charges.
- 03
Account setup
Payment terms agreed and ordering set up to suit the way you work.
- 04
First delivery
Your first order, delivered on our own fleet, so you can judge the quality.
- 05
Ongoing partnership
A named account manager and regular reviews from day one.
Every account includes
- Named account manager
- Regular account reviews
- Clear invoices & statements
- Live delivery tracking
- 24/7 emergency contact
Customer stories
Trusted by 3,500+
businesses.
From the kitchens we supply every week to the businesses we move freight for, here’s what working with our team is like.
Lee has been great at Peter Norman. He was very responsive to all my questions regarding our first major import. The price was very competitive and we will be using them again. Highly recommend.
Dave AspireImport customer
Dealing with Peter Norman for the first time has been a five-star experience from beginning to end. I initially dealt with Simon, who helped with advice and guidance.
Alexander Donado-AvilaFirst-time customer
Joshua was fantastic. Before using Peter Norman we’d tried a door-to-door courier service and that was a nightmare. These guys know what they’re doing, made it all so easy and were good value. Highly recommend.
Katie SandersCustomer
Join the businesses that trust us with their food and freight.